Returns of Amazon products are an inevitable aspect of selling on Amazon. Product returns represent the reversal of a successful transacti...
Returns of
Amazon products are an inevitable aspect of selling on Amazon. Product returns
represent the reversal of a successful transaction for an Amazon Seller.
Furthermore, a seller has experienced fraud involving product returns in
addition to the extra expense of handling the return. Returns are an
unavoidable aspect of selling, yet many products still have unrealized
potential that can bring in a healthy profit.
Since 12% of
purchases are returned on average—18% in casual clothing, 15% in electronics,
and over 35% in high-end clothing—we can see that the Amazon product returns
procedure is a significant economic force. It is a significant product
subsystem that is obstructing the flow. This indicates that the product returns
a significant portion of money as well.
Usually, the
stack of returned merchandise in your warehouse is ignored until you run out of
room to keep new inventory. If this is how your company handles returns, you
may be losing out on a lot of money that could have been earned from the
returned merchandise.
Not only are
you losing out on potential sales from the returned goods, but you are also
incurring storage costs.
Regarding these returned
products, what can be done?
Don't let
it pile.
We should
try to prevent creating a large pile in the first place in order to address the
issue. It is a grave mistake to wait until your pile gets larger and more
difficult to manage. As soon as there is a procedure for returning an Amazon
merchandise, get them going. Maintain a record of the returned goods or take
the initiative to assign workers to make sure the returned goods are processed
further. This needs to be done as soon as they get there, or at the very least,
on a regular basis.
Take off
the markings and labels.
Remove the
LPN stickers and any other identifying labels that Amazon may have tagged from
any products that are returned to FBA and brought back to your location.
The same
might not be required for FBM items since the consumers wouldn't understand the
labeling. Still, just to be sure, take out all the markings!
List the
item again
When an item
is returned in brand-new condition, it ought to be listed as new on Amazon.
However, if the returned goods are used, they must be checked and graded, which
takes time.
if the
returned goods are in original condition. Due to the customer's change of
heart, you would have had an Amazon merchandise return. Relisting the goods on
Amazon seems to be the most practical course of action in this situation.
Making your
product listings more visible in search results and appealing to potential
buyers are essential if you want to optimize your earnings.
The
storefront – Not Always Amazon
You are not
limited to selling on Amazon alone. Product pages that state "Refurbished
product" is frequently seen on other e-commerce sites like eBay and Shop
Clues. In order to clear the inventory, returned goods with minor flaws are
fixed and resold as refurbished goods at a discount. An online vendor is not
limited to selling exclusively on Amazon and can explore other options.
· On other websites, such as eBay, the
products sell considerably more easily or competitively, particularly if
product returns are sold.
· interacting with customers directly
as opposed to via Amazon.
· You are willing to accept bids from
clients for your products, but you will always charge less than what was
originally paid.
· The returned item cannot be tagged as
new, but only brand-new items in categories like health and beauty are accepted
on Amazon.
Exercising
alternative choices wouldn't be difficult if you were shipping directly to
customers; however, if you were an Amazon FBA seller, you would need to make
procedural changes. The best course of action is to go back to Amazon if you
are not eager to follow suit.
What about Amazon's policy
for returning products that are irreparably damaged?
Retailers
deal with issues including defective products, broken packaging, missing parts,
and perishable goods that has gone bad. If a product is damaged, you have two
options: either send it back to the manufacturer, who might try to salvage some
of the product's pieces and destroy the remainder. Alternatively, take action
yourself! Sellers frequently offer their parts or items at deeply discounted
costs in the neighborhood market. With the exception of the store handling the
transaction rather than the manufacturer, this is quite similar to the
reconditioned sale.
There's
another option you could think about, despite the time and work involved in
reselling returned goods. Hire workers to handle returns of your merchandise.
Alternatively, hire a third party with expertise in Amazon reverse logistics to
handle returns of your Amazon merchandise.
Read More:
Amazon Seller Feedback Optimization: The Complete Guide to Increase Sales
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