Did you know that you can get paid for mistakes made by Amazon FBA, which happens on a regular basis? You can make sure you never pay more...
Did you know
that you can get paid for mistakes made by Amazon FBA, which happens on a
regular basis? You can make sure you never pay more for FBA costs than you owe
by consistently submitting high-quality reimbursement claims. But you have to
identify a problem before you can write a claim.
Ten mistakes
for which Amazon FBA sellers are eligible for reimbursement are listed below.
1. Items
with a greater dimension or weight charged
Some of the
more costly charge errors are somewhat uncommon, but customer returns account
for the majority of FBA fee problems (we'll cover lots of instances). similar
to this one, in which the product is being charged for a bigger weight or
dimension than it ought to be.
This
indicates that you are being billed for the incorrect fee category for each
order—possibly over the course of several months. While it doesn't occur nearly
as frequently as problems with customer returns, this can add up to a sizable
refund claim, and we have seen it happen frequently.
2. Things
that were misplaced or harmed in the Amazon warehouse
Employees at
Amazon move swiftly. They frequently drop or otherwise damage objects.
Additionally, misplacing stuff is inevitable when there are so many of them.
You can identify these differences when you reconcile your data in Amazon
Seller Central. The majority of our customers experience many incidences each
month due to how frequent this is.
3. The
customer was refunded for more items than they had returned.
It seems
like a lucky day for the customers because of this error. They believe they are
receiving additional funding from the massive company known as Amazon, but you,
as a small- or medium-sized business owner, are the real source of that
additional funding! Luckily, there are cases in which a consumer has been
refunded for more units than they have returned. In a similar vein, we are able
to discover when a client gets refunded more than they originally paid.
4. Items
that the incoming shipper lost or damaged
You want
your shipment to arrive at Amazon's warehouses without incident. It is not too
difficult to find units that the incoming shipper lost or damaged within Amazon
Seller Central. Making sure Amazon genuinely reimburses you in accordance with
their policy and that no further lost or damaged devices exist that their
systems did not automatically track are the key points to consider in this
situation.
5. After
a return, missing inventory
You want
items that are returned by customers to be added to your inventory, right?
Naturally, you do! Yes, occasionally issues arise with this procedure.
Unintentionally, a returned item can be attributed to the inventory of another
vendor. In this instance, the item is returned and scanned in the warehouse;
however, it is never uploaded to your FBA account for whatever reason.
6.
Restocking charge not reimbursed
Restocking
fees, typically amounting to 20% of the item's worth, are assessed to customers
who return expensive or certain category items. Amazon will refund this
restocking fee to you after the item is returned to the warehouse and credited
to your account. If the item is never returned or is returned damaged, you will
not be charged this restocking fee. When Amazon is meant to reimburse you for
this cost but fails to do so, that is the problem.
7.
Refunds to customers for goods never returned
This is a
common mistake where a customer is refunded for something they never returned.
You lose out on the purchase price and the item is removed from your inventory
when that refund is deducted from your account. It's definitely something to
keep an eye out for on a weekly or monthly basis.
8. Stock
taken out following closed shipment
It's
probably no secret that tracking items arriving at Amazon is simple. Within
Seller Central, you may find out about any problems with the shipment as well
as the number of units that have been approved for sale and added to your
account. Occasionally, nevertheless, differences may occur after the shipment
has closed, resulting in the deduction of units at a later period.
9.
Returns that Amazon or the carrier damaged
An
additional issue with returnsHowever, the customer's carelessness or dishonesty
has nothing to do with this inaccuracy. Refunds may occasionally sustain damage
during transit or upon arrival at the Amazon warehouse. You should be
compensated if something is damaged or unsellable as a result of Amazon or the
courier.
10.
Excessive charges for commission classifications
Commission
charges vary according on the category, from 6% to 45%. Amazon device
accessories are the physical product category with the highest commission fees.
The commission on protection plans and extended warranties is 96%! Your
products are probably between 8% and 15%. If you had one product that was
mistakenly charged at 15% for the whole year when it should have only been
charged at 8%, can you imagine what would happen to your profits? That would
result in numerous incorrect fees. Although it's not one of the more frequent
mistakes, we have seen it occur frequently.
As you can
see, there are numerous ways to receive compensation from Amazon. Finding and
identifying every one of these mistakes might take a lot of work. Here are more
specific instructions on locating the problems and submitting claims.
Due to the
time-consuming nature of tracking errors and obtaining reimbursements, the
majority of Amazon sellers opt to outsource all aspects of the process to a
reputable organization.
Don't allow
these chances pass you by, whether you decide to do this on your own, train
your helper, or use a compensation service. Keep an eye out since you deserve
every penny of the profit.
Read More:
Amazon's Holiday Selling Plan for 2023
What is Seller Fulfilled Prime on Amazon and How Does It Operate?
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